Help & Communication
Get in touch with Ukitz
Have a question about a tool, encountered an edge-case file format, or want to suggest a new utility? We read every message and respond promptly.
Email Support
Direct inquiry line for general questions, bug reports, and file format inquiries.
WhatsApp Chat
Fast-track chat for urgent tool issues, developer consultations, or quick queries.
Location & Origin
Ukitz is engineered and maintained by Nafees Shaikh based in Mumbai, India.
Frequently Contact Inquiries
Where are my files processed?
Most lightweight utilities (like Base64, JSON formatter, Hash generator, and Image Resizer) execute directly inside your web browser. Heavy operations (such as OCR, PDF/A conversion, or Word export) run in isolated temporary server jobs with strict auto-deletion within 30 minutes.
Can I request a custom tool or feature?
Yes! If you need a specific converter, format parser, or enterprise PDF automation workflow, send an email to shaikhnafees99@gmail.com describing your use case.
How do I report a bug or broken output?
Please mention the specific tool URL, the browser version used, and the general file format (please do not send private or confidential documents). We test and patch edge cases regularly.
Privacy & Data Requests
Because Ukitz does not require accounts or user sign-ups, no user profiles or personal archives are retained. For full details on temporary files and retention schedules, see our Privacy Policy.